Work and Health Service
Advice and support service
The Work & Health Service is SOHAS’s main advice and support service, which is funded by Sheffield City Council. Our role is to help people in employment manage their workplace health issues with the aim of keeping them at work.
Who is eligible?
People who either live or work in Sheffield, who are employed and are vulnerable to going off sick from work or are off sick from work and want to return to work.
How to get advice from an adviser
Anyone can go to their GP or any other clinical or support work and ask to be referred to a SOHAS adviser, if there is a SOHAS adviser in your surgery, you can ask the surgery to book you in for occupational health advice.
If you don’t have an adviser present in your surgery, you can ring us on 0114 275 5760 or scroll to the bottom of this page and fill in the contact form.
Any information you send to us goes to a secure email address. Once you press the submit button your message is deleted from the website.
The adviser can contact your employer with your permission on your behalf if you think that would be beneficial.
How does the service work?
An advice session with a SOHAS adviser lasts for 45 minutes and is completely confidential. The adviser will ask you to tell them about the issues you are facing and give you practical advice and help that you can use to keep you at work or return you back to work if you are off sick. The adviser can contact your employer on your behalf if you think that would be beneficial.
If you need more help and support from the adviser, please get in touch by emailing them directly or ringing 0114 275 5760 and leave a message for them.
Frequently Asked Questions
How long does it take to get an appointment with an adviser?
We aim to give you advice within 2 weeks of you making contact with us. Most of the time, it takes no more than 7 days to have an appointment with a SOHAS adviser.
What happens during an advice session?
The SOHAS adviser will ask for some details about yourself, what job you do and what kind of help you need from the adviser.
What happens to the information I give the adviser?
The information you give us is confidential and is stored appropriately under GDPR regulations. It will only be shared if you consent to it. We record basic information that is required to fulfil our contracts with our funders.
Do I have to tell my employer that I am getting advice from an adviser?
No, the information provided is confidential. What you tell your employer is entirely up to you. We will only contact your employer if you consent to doing so.
What kind of advice will the advisers give?
SOHAS advisers have training and knowledge in a range of specialist areas. From employment rights, to health and safety, to knowledge about reasonable adjustments and stress at work, to help support you to keep you healthy in the workplace.
Do I have to pay for the service?
How long can you give me advice for?
What happens if I need some advice that the adviser can’t give me?
Do you give advice on work related benefits?
What our clients are saying
“SOHAS has been invaluable in providing a supportive service to our clients. Our staff members have always found their advice and recommendations to be timely and helpful. Their expertise in the employment sector and knowledge around the intricacies of employment rights and law have been beneficial to our clients. We cannot recommend their service highly enough!”
“The advisor was fantastic at listening and really empathetic. They really helped me and I’m very grateful for their ongoing support.
They provided invaluable advice not only face to face but also via email and helped me during a very difficult time with my current employer.”
Have a question?
Get in touch.
It’s very easy to get in touch with SOHAS, you can ring us, email us or fill in the contact form here.